90-day playbook for NEMT startups: secure BAAs, map HL7/FHIR data, choose middleware, train staff, and track KPIs.
NEMT billing is audited as Medicaid, not a grant. The 5 gaps OIG keeps finding in NEMT claims, from missing authorizations to driver files, and how to fix each.
Clean intake, eligibility checks, realistic pickup windows, vehicle matching, live dispatch updates, and daily KPI review to reduce rider delays.
Clear summary of FMCSA Part 396 for NEMT fleets: inspection schedules, DVIRs, annual checks, record retention, and repair deadlines.
How long NEMT providers must keep trip records, by state, what a trip log must contain, the audit trail features to require, and when paper still works.
The operator's publication for non-emergency medical transportation. State licensing guides, broker intel, a 2,000+ provider directory and The Dispatch, our weekly newsletter.
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Scheduling, dispatch and billing software for NEMT providers.